The right enquiry. The right person. Better support.
Route website enquiries by subject and category, keep a searchable WordPress inbox, and reduce spam without CAPTCHA or third-party tracking.
Not another generic form builder.
Smart Contact Desk is designed around one job: understanding what a visitor needs, then getting that enquiry to the right place with as little friction as possible.
Route by subject
Send sales, billing, support and general enquiries to different recipients automatically.
Route by category
Let a subject such as Technical Support branch into products, services or departments.
Keep a WordPress inbox
Store a local copy of each enquiry so an email delivery problem does not mean a lost lead.
One form. Different journeys.
Your enquiries stay visible inside WordPress.
No CAPTCHA. No puzzle. No third-party anti-spam account.
Smart Contact Desk uses local protections such as a honeypot, signed form timing, rate limiting, duplicate detection, nonces and server-side validation.
Start with intelligent routing. Upgrade when you need more contact channels.
| Feature | Free | Pro |
|---|---|---|
| Contact form | ✓ | ✓ |
| Subject & category routing | ✓ | ✓ |
| WordPress inbox | ✓ | ✓ |
| CAPTCHA-free local anti-spam | ✓ | ✓ |
| Email delivery tracking | ✓ | ✓ |
| Click-to-call telephone channels | — | ✓ |
| WhatsApp contact routing | — | ✓ |
| Business hours & availability | — | ✓ |
| Multiple contact desks | — | ✓ |
| Advanced conditional routing | — | ✓ |
Let customers reach the right person through the right channel.
TECHNICAL SUPPORT
Need help with WP Aegis?
Choose the contact method that suits you.
A few things worth knowing.
Does Smart Contact Desk still send email?
Yes. Email notifications are sent to the configured recipient. If local storage is enabled, a copy is also retained in the WordPress inbox.
Does it require reCAPTCHA?
No. The plugin uses local anti-spam protections and does not require a CAPTCHA account or third-party anti-spam API.
Can different enquiries go to different email addresses?
Yes. Subjects can have their own recipients, and individual categories can override the subject recipient.
What will Pro add?
Planned Pro features include telephone and WhatsApp channels, business-hour rules, multiple contact desks and advanced routing.
Your contact form should know where an enquiry needs to go.
Route it intelligently. Keep it visible. Make it easier for customers to get help.